Thank you so much! I am so pleased. You all were great. Tell the crew I was impressed!
I must say your company is unique and exceptional. The workmanship, owner and workers are all excellent. I really got lucky picking your company. Thank you.
Just a note to let you know how pleased we are with our new roof. Your work crew did a great job. I hope you know what a gem you have in your senior field rep Paul. He is very professional, friendly and knowledgeable; a get-the-job-done kind of guy. He certainly does more than 110% to please his customers. We will definitely recommend Countryside Roofing to anyone needing a new roof, siding or windows. Thank you
We recently had a new roof and gutters on our home in June. We had estimates other than your company and your representative, Mario, greatly impressed us. He was the reason we chose Countryside, and we were not disappointed. We are more than pleased with everything. We would not hesitate to recommend your company to anyone. Whenever we had a question and called Mario, he promptly called us back and made sure everything was taken care of. Thank you again. We are very glad we chose you.
Please accept this letter as an open invitation for prospective clients to contact me with regards to retaining your services. Because of the quality of product and services that you provided me, I was able to complete my building on time and in a manner that had a positive effect on my tenants.
I wanted to take an opportunity to say how much of a pleasure it was to do business with your firm. The roofing and siding work you performed at our current construction sites for residential Condominiums and Single-Family living at 3933 South Wells St. and 3929 South Wells St. was excellent! We appreciated your follow-through in handling whatever needs or concerns that we may had throughout the process. Your workers performed with the utmost professionalism and cleanliness! It has not been an easy process to hold contractors accountable for cleanup follow their respective trades, so we sincerely appreciate that! The small things really make a difference to us in establishing life-long business and personal relationships. As a result, it will be our pleasure in making sure we refer your firm to other developers and home-builders in the Chicago land area to have their needs met. Again, we thank for the work performed and look forward to more business in the NEAR future!
Thank You for the quick turnover time on several jobs this year. We appreciate the quality work and staying in the tight time frames requested. We look forward to working with you in the future.
My compliments to you on obtaining the services of Mario as your Senior Field Representative. I was delighted with the concise and knowledgeable presentation of your products, his thoroughness from beginning to end on the roofing project and his impeccable professionalism. Timing on many projects can also be important. Staff were on the premises when I was told they would be from the delivery of the products needed to the dumpster for the trash. There is no doubt that I intend to recommend your firm again and again. Please express my sincerest “Thank You” to Mario for a job well done. He truly is an asset to your company.
I just wanted to let you know how pleased my husband and I have been with all your work. We recently had new windows, new siding, new roof and also the soffits and fascia wrapped by your company and can’t believe how perfect everything is!!! I have to sing the praises of Mario Ciucci who has been so darn great to us!!! He is very helpful and professional and just all around great with every aspect of the job!! I have recommended your company and Mario to all my neighbors and I hope you are able to get some new business from them. Please make sure to applaud Mario on a job WELL DONE!!! Thanks for everything. We are so pleased!!
Thank you so much for the excellent job you did replacing our roof. It really looks great & we couldn’t believe how quickly it was completed. Paul was excellent to work with. He was very helpful through each step of the process & in dealing with our insurance company. Paul was very knowledgeable, friendly & professional in all of his dealings with us. Thank you for a job well done! We will definitely recommend your company to others.
Read more…
Roofing and siding storm damage seems to be more common and severe. The most common forms of storm damage are hail, wind and lightning strikes. Insurance companies cover all of the types of storm damage. The obvious damage is easily identifiable, but the smaller less visible damage can often times cause the most damage in the long term and requires a trained eye to identify. Understanding how insurance companies evaluate home owner claims for hail, wind and lightning damage is the key to ensuring that you are being fairly compensated in the process. We assist home owners by meeting with the adjusters during the inspection, auditing the insurance company estimates for covered items, quantities, pricing and local Building Code upgrade requirements. Dealing with insurance adjusters and managing construction projects thoroughly is a unique combination of skill sets. Countryside Roofing, Siding and Windows is one of the few companies that has mastered this combination of skills.
Advice to the Home Owner
Protect Yourself and be wary of the Storm Chasers.
After a substantial storm hits, Storm Chasing contractors and installers come from all over the the United States to capitalize on the insurance related work. Frequently, many of these contractors leave town with unfinished work or with insurance checks in hand without any work having been performed. There are firms that rent roofing licenses from local companies in order to pull the necessary building permits to install jobs. Out of town sales representatives flood the market place. These companies are profit driven and not quality driven. They look for cheapest way to install jobs. They have mastered cutting corners on material quality as well as short cutting all quality installation techniques. Most of these out of state companies, sales reps and installers will leave at a moments notice for the next big storm in another state. The phones start ringing with complaints and fraud issues after they leave town.
How to identify storm chasers?
Look for the out of state licenses plates. Listen for an accent that is not local. Ask to see their driver’s license to see if they are from out of state. Research the firm through the Illinois Attorney General Office at 800-386-5438.